Tenants
Choice
Chase Evans is the recommended letting agent for many of London’s leading property developers. We have worked closely with property investors for many years and now manage over 4,000 properties throughout London. With access to such a wide variety of properties to rent, we are confident that you will find your ideal home.
Safety
All Chase Evans’ properties are subjected to a thorough check before we offer them for rent to ensure that they are compliant with all safety legislation including Gas Safety (installation and use) Regulations, Furniture and Furnishings (Fire Safety) Regulations, Electrical Equipment (Safety) Regulations and The Smoke and Carbon Monoxide (England) Regulations. All properties must also have a current Energy Performance Certificate.
Care
Our experienced letting negotiators will work closely with you to ensure that you find your ideal home and will guide you through the rental process to ensure that your experience is a happy one. They will accompany you on all viewings at times convenient to you including evenings and weekends.
Peace of mind
More than 85% of properties let by Chase Evans are fully managed so you can be reassured that if any problems arise you simply contact us. Any necessary repairs can be quickly dealt with by our fully qualified and insured contractors without the need for you to be present. Our emergency phone lines are manned 24 hours a day, seven days a week.
Financial Security
In accordance with legislation, all deposits are registered by Chase Evans with a government approved deposit protection scheme within 14 days. Client Money Protection is provided by UKALA and independent redress by The Property Ombudsman Service.
Communication
As well as receiving suitable property details from your lettings negotiator, you can register to receive updates via email or SMS. You can follow us on X (aka Twitter), Instagram or Facebook to keep up to date on all the latest property and local news and you can even make payments on our customer portal.
Important documents
Please CLICK HERE to download Fees and Charges to Tenants applicable to tenancies commencing from 1st June 2019.
Please CLICK HERE to download our Tenants Guide to Renting
Please CLICK HERE download the Ministry of Housing, Communities & Local Government ‘How to Rent’ checklist.
Download the PDF Chase Evans Complaints Procedure copy HERE
Chase Evans Tenant App
Download the MyChaseEvans Tenant app or login for easy 24/7 access to your tenant account. View your tenancy information, documents or report an issue from a touch of a button.
Available on iOS and Android devices as well as any major Browser.
Should you need a new registration key, contact us on myaccount@chaseevans.co.uk.
MyChaseEvans Tenant account user guides