Property Management Role

Rent Collection  

We collect all rental monies and forward them direct to your bank, sending you a monthly statement of account. We will pursue any rent arrears and, if necessary, advise and assist with legal proceedings.

Property Preparation   

First we organise professional cleaning of the property and ensure that the correct number of keys is cut. If refurbishment or redecoration is necessary we will advise you. Then if you wish, we can arrange for this to be carried out by our specialist trades people.

Maintenance  

We will act as the contact point for the tenants, dealing with any day-to-day queries and the handling of any minor repairs. Where a more complex maintenance issue arises, we will first liaise with you, and then pursue the agreed solution. To ensure the highest standards of service, we operate a 24 hour emergency line.

Utilities  

We will contact the relevant authorities for gas, electricity, water and council tax to ensure that all accounts are transferred, and arrange for settlement of any final bills.

Inspections  

We will undertake periodic property inspections and advise on the condition of the property and any necessary remedial action. We will also ensure that the property complies with current legislation and arrange for safety certificates as required.

Insurance  

If requested, we can arrange for contents and rent guarantee insurance.

Dilapidations  

At the end of the tenancy we will prepare a report, based on ARLA’s guidelines on dilapidation claims, and negotiate any deposit deductions on your behalf. If no agreement can be reached, the dispute will be referred to the deposit scheme’s arbitration service. We will arrange to have the property cleaned and prepared for the next tenancy, or for return to you.

EMAIL our Property Management team: propertymanagement@chaseevans.co.uk 

or CALL for more details: +44 (0)20 3869 2191